Medical transcription services should offer total solutions, not problems in today’s healthcare environment. You choose to outsource to improve your workflow and efficiency. You need immediate results, not additional barriers and delays. Therefore, AHDPG is the right choice.
AHDPG understands your workflow demands and the need for efficiency and communication. As a result, we deliver transcription services the right way—with the focus on meeting your needs and exceeding your expectations. Unlike many sizeable medical transcription services, AHDPG has no desire to be the largest MTSO—we want to be the best.
OUR MOTTO:
While outsourcing medical transcription is not a new concept, it might be new to you. And when done correctly, it’s a pain-free process that gives you the freedom to focus on more important things, like patient care.
Get a complimentary copy of our Transcription Services Financial and Operational Analysis to see how outsourcing medical transcription might impact your organization.
Here are the Top 10 Reasons why outsourcing your medical transcription might be right for you:
As more and more healthcare facilities move to electronic medical records, capturing the patient’s story becomes more critical to their success. Without accurate, concise healthcare documentation, it is impossible to achieve core measures, the transition to ICD-10, establish clinical data mining to produce required statistics, or provide optimal patient care.
For over 20 years, the team at AHDPG has been providing healthcare documentation services, staffing, and training to the healthcare marketplace. Over our history, we have launched many industry firsts.
Our transcription technology and services drive exceptional electronic documentation that better supports the data challenges your facility is facing today, such as ICD-10, Meaningful Use, and Core Measures.
Acting as an extension of your facility, AHDPG uses an entirely U.S.-based workforce of high-quality and experienced medical transcriptionists who consistently produce documents with 98% accuracy or above. With 99.9% uptime, clinicians experience reliable dictation and document receipt.
Find answers to common questions about our Medical Transcription services. If you have questions not covered here, please contact us at 800-407-1186, ext. 803 or sales@ahdpg.com.
How long have you been in business?
The team at AHDPG has been in business together since 1992. Before incorporating as AHDPG, the team worked for our predecessor company, Transcription Relief Services, LLC, out of Greensboro, NC.
Do you support physician practices, large and small clinics and hospitals?
Yes, we are capable of supporting large and small facilities.
What technology platform do you use?
As a platform independent provider we do not mandate which dictation/transcription/speech recognition solution will best meet the needs of your facility. Instead we focus on providing the high quality, well-trained labor resources needed to best support the healthcare documentation creation process for your facility. This allows us great flexibility to support you on your premise-based solution (dictation/transcription or electronic medical record) or provide one of our platforms, whichever best meets your needs.
Do you send work off-shore to India, the Philippines or anywhere else?
No, we provide only U.S. based medical transcriptionists for security, privacy and management reasons.
Do you support straight transcription and speech recognition editing?
Yes, our U.S. based medical transcriptionists are capable of supporting both.
Can you support my facility on a PRN, overflow or total outsource basis?
Yes, we currently work with clients on a PRN, overflow and total outsource basis.
What work types are you able to support?
We are able to support all report types coming from Cardiology, ER, HIM, Oncology, Ophthalmology, Radiology, etc.
Do you provide a guarantee on the quality and turnaround of your work?
Yes, we guarantee our work consistent with the terms and conditions of our client agreements.
Are your services available 24x7x365?
Yes, we currently staff 24x7x365 to meet the needs of our existing clients.
How do I contact you after-hours and on weekends if I need assistance?
Our customer service escalation process is setup to accept email and telephone request/inquiries/stat requests 24x7x365.
What pricing methodology do you employ?
We support all industry-standard units of measure, including: