Here are five reasons helping staff earn their credentials as a Certified Medical Scribe Professionals (CMSPTM) can be advantageous for your business:
Assisting your team in obtaining industry designations shows them you share in their desire to be the best they can be. People are happier working for organizations that are invested in their professional development and committed to helping them take the next step in their careers.
Employees will also feel noticed and valued by the company and you as their manager. This sense of value can go a long way in prompting them to want to stay, which reduces one of your biggest headaches and expenses—staff turnover.
Certified employees learn the importance of adhering to certain professional standards from their training. You can more easily and confidently rely on your team’s ability to meet industry benchmarks and count on work of a higher and more consistent quality. That peace of mind is worth investing in.
Managers who promote professional development can get the most from their staff members—and hold on to them.
Encouraging your employees to earn a professional certification will tell your clients that your company holds its staff to the highest professional standards and will take excellent care of them. Your customers will feel safer and more secure knowing they’re in certified hands.
Studies by various organizations—including Microsoft, IDC, CompTIA, and Novell—have shown that employees with a professional certification are more productive. That’s because certifications better prepare workers to deal with day-to-day challenges and get the most out of new technologies. Certified employees often work more efficiently than uncertified colleagues, and their presence can help improve the productivity of team projects.
The Joint Commission has previously defined scribes as unlicensed personnel and prohibited them from entering orders. However, the previous definition is no longer valid or appropriate due to the emergence of models including licensed and unlicensed personnel of varying skill and clinical knowledge levels. There are individuals with the official title of “scribe” for whom documentation assistance is their only role. Some individuals perform dual functions that include clinical responsibilities and documentation assistance.
All types of personnel performing documentation assistance may, at the direction of a physician or another LIP, enter orders into an EMR. The use of repeat-back of the order by the documentation assistant is encouraged, especially for new medication orders. Documentation assistants who are not authorized to submit orders should leave the order pending for certified or licensed personnel to activate or submit the orders after verification.